Returns can take up to 10 business days (excluding weekends and public holidays) to arrive at our warehouse. Once we've received your return parcel, it'll be processed up to 5 business day (excluding weekends and public holidays) and we'll send you an email to let you know it's arrived.
ONCE WE HAVE RECEIVED AND PROCESSED YOUR RETURN, WE WILL REFUND THE TOTAL PURCHASE AMOUNT TO THE PAYMENT METHOD USED TO PLACE YOUR ORIGINAL ORDER. PLEASE NOTE THAT WE WILL REFUND ONLY IF WE HAVE RECEIVED YOUR ORDER TIMELY AND IN IN THE SAME CONDITION THAT YOU RECEIVED IT. THE STANDARD PROCESSING TIME TAKES UP TO 7 WORKING DAYS.